Terms of service

1. Introduction

Welcome to Validkart. By placing an order with us, you agree to the terms and conditions listed below. Please read them carefully before making a purchase.


2. Order Process

Orders can be placed through our website or social media/WhatsApp channels.
Once an order is submitted, you will receive confirmation through your provided contact details.


3. Shipping & Delivery

We deliver nationwide within 3–7 working days. Delivery times may vary based on location, courier load, or unforeseen delays.

Customers are responsible for providing:

  • A correct and complete address

  • A reachable phone number

  • Availability at the time of delivery


4. Order Cancellation

Cancellations are allowed only before the order is shipped.
Once shipped, the order cannot be cancelled.


5. Pricing & Product Information

Prices displayed on our website may change without notice.
In the event of a pricing error or incorrect product information, we reserve the right to update, correct, or cancel the order.


6. Payment Method

Validkart operates only on Cash on Delivery (COD).
You will pay the courier at the time of receiving your parcel.


7. Customer Responsibilities

By placing an order, the customer agrees to:

  • Provide accurate personal details

  • Accept the parcel at delivery

  • Not misuse the order system (fake orders, wrong information, etc.)


8. Returns & Refunds

All returns and refunds are handled according to our Return & Refund Policy.
By ordering, you acknowledge and accept our return conditions.


9. Limitation of Liability

Validkart is not responsible for delays caused by courier companies, incorrect addresses provided by customers, or unforeseen logistics issues.


10. Governing Law

These Terms of Service are governed under global standard commercial practices, wherever applicable.


11. Contact Us

If you have any questions regarding these Terms of Service, you may contact us:

  • Email: team.validkart@gmail.com

  • Phone: 0370-2740785