Shipping policy

1. Shipping Coverage

Validkart offers delivery nationwide across Pakistan.


2. Shipping Charges

A fixed delivery fee of Rs. 250 applies to all orders, regardless of location.


3. Delivery Time

Orders are delivered within 3–7 working days.
Delivery times may vary due to courier load, weather, or regional conditions.


4. Order Processing Time

All orders are processed and dispatched the same day if placed before our daily cut-off time.


5. Shipment Tracking

Once your order is shipped, you will receive a tracking number from the courier to track your parcel.


6. Damaged or Missing Items

If your order arrives damaged or with missing items, you must contact us within 24 hours of delivery.
We will review the issue and assist you as per our policies.


7. Delivery Attempts

Courier services will make 2 delivery attempts.
If the customer is unavailable on both attempts, the parcel may be returned to us.


8. Incorrect Address / Failed Delivery

Validkart is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses

  • Wrong phone numbers

  • Customer unavailability

Any additional delivery attempts or re-shipping may require extra charges.


9. Contact Us

For any shipping-related questions, you can reach us at:

  • Email: team.validkart@gmail.com

  • Phone: 0370-2740785